Privacy Policy
This Privacy Policy describes how Goods999 (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Goods999 (the “Site” or “App”). We are committed to protecting your privacy and ensuring you understand how your information is handled.
- Personal Information We Collect
When you visit the Site or App, we collect certain information about your device, your interaction with the Site or App, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, “personal information” refers to any information that can uniquely identify an individual (including the information below).
Information you directly provide to us:
Account Information: When you create an account, we collect your name, email address, password, and contact number.
Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers, GCash, PayMaya, or other local payment details), email address, and phone number.
Communications: When you contact us for support, send us feedback, or participate in surveys, we collect the content of your communications and any information you choose to provide.
Information we collect automatically:
Device Information: We collect information about your device, such as your IP address, browser type, operating system, and unique device identifiers.
Usage Information: We collect information about your Browse activity on our Site or App, including the pages you view, the products you search for, and the time you spend on different sections.
Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to track your activity on our Site or App, understand your preferences, and improve your Browse experience. You can control cookie settings through your browser.
- How We Use Your Personal Information
We use the personal information we collect for various purposes, including:
Providing Products and Services: To process your orders, fulfill your purchases, manage your account, and provide customer support.
Improving Our Services: To analyze how our Site or App is used, troubleshoot problems, and make improvements to our products, services, and user experience.
Communication: To send you order confirmations, shipping updates, marketing communications (if you have opted in), and respond to your inquiries.
Security and Fraud Prevention: To detect and prevent fraudulent transactions and protect the security of our Site, App, and customers.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Personalization: To personalize your shopping experience, including recommending products you might be interested in.
- Sharing Your Personal Information
We may share your personal information with third parties in the following circumstances:
Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, data analysis, marketing, and customer support. These providers are obligated to protect your information.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
Legal Requirements: We may disclose your information if required by law, subpoena, or other legal process, or if we reasonably believe that such disclosure is necessary to protect our rights, your safety, or the safety of others.
With Your Consent: We may share your information with your consent or at your direction.
Affiliates: We may share information with our corporate affiliates for business purposes.
- Your Rights
As a user from the Philippines, you have certain rights regarding your personal information under the Data Privacy Act of 2012 (Republic Act No. 10173). These rights include:
Right to Be Informed: You have the right to be informed whether your personal information is being processed.
Right to Object: You have the right to object to the processing of your personal information.
Right to Access: You have the right to request access to your personal information that we hold.
Right to Rectification: You have the right to request correction of any inaccurate or erroneous personal information.
Right to Erasure or Blocking: You have the right to demand the suspension, withdrawal, removal, or destruction of your personal information.
Right to Damages: You have the right to be indemnified for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal information.
Right to Data Portability: You have the right to obtain a copy of your data in an electronic or structured format.
Right to File a Complaint: You have the right to file a complaint with the National Privacy Commission (NPC) if you believe your privacy rights have been violated.
To exercise any of these rights, please contact us using the contact details provided below.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [Your Email Address] or by mail using the details provided below:
help@goods999.com
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it.
Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
International Data Transfers
Your personal information may be stored and processed in countries outside of the Philippines where our service providers are located. When we transfer your information internationally, we take steps to ensure that your data is protected in accordance with applicable laws and this Privacy Policy.
Children’s Privacy
Our Site and App are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our Site or App and indicate the “Last Updated” date. Your continued use of the Site or App after any changes signifies your acceptance of the revised Privacy Policy.
